What platforms support Avaya Communicator for Web?
Avaya Communicator for Web is supported on Avaya IP Office 9.1.4 and higher on these platforms:
- Avaya IP Office Preferred Edition
- Avaya IP Office Server Edition
- Avaya IP Office Select Edition
How is Avaya Communicator for Web licensed?
Avaya Communicator for Web requires a dedicated license for each user taking advantage of the software. In addition, it requires one of the base licenses below to be enabled for the user to function properly:
- Mobile Worker
- Officer Worker (Deskphone-only Mode)
- Power User
What other features are required on the Avaya IP Office to support the application?
WebRTC must be installed and enabled, along with One-X Portal services. Features are used on both applications to leverage the functions of the software. In addition to those applications, a security certificate is required from an authorized authority in order to register correctly.
Optionally, additional ESNA iLink software is required in order to be integrated with Scopia Desktop for Avaya IP Office.
What browsers are supported today using Avaya Communicator for Web?
Internet Explorer 11 or later is supported, in addition to the latest versions of Google Chrome.
What integrations are supported today?
Currently, Avaya Communicator for Web supports the following integrations:
- Salesforce. Requires Salesforce Open CTI and Enterprise or Unlimited Edition licensing
- Google Apps
- Microsoft Office 365