STL Communications has a best-in-class, highly qualified infrastructure of experts, and a certified network of contacts within the Avaya ecosystem. An STL Support Services agreement will deliver investment protection and risk avoidance to your organization. The benefits of an STL Support Services agreement are:
- 99% Isolation and Resolution of System Generated Alarms proprietary remote monitoring tool
- Access to the latest training and services documentations for all STL Communications staff
- Access to Tier III and IV expertise for major outages and advanced software troubleshooting
- Inventory management infrastructure to ensure the delivery of the correct, authentic spare part
- Software updates and security patches to ensure maximum uptime
- Full-spectrum services expertise in Avaya solutions including voice and data, so that you can migrate to IP at your own pace
- Crash-kit options for critical spares
- Full Manufacturer Support
- On-site response
- Remote and on-site moves, adds, and changes
- A plan and available equipment to restore service as soon as possible following a calamitous event
- On average; 20% support services cost savings over our closest competitor
Trust your Avaya phone system to STL Support Services. We will tailor a solution to fit the needs of your organization. Call or email us to find out more.
