I don’t generate my own electricity. I don’t raise my own livestock. I don’t have my own water well.
These are just a sample of items I have “outsourced” because in 2017, it is not practical for me to produce these items myself. Instead, I work in a job in which I am qualified and then use my resources to purchase these items from companies that are. These companies and individuals are experienced in producing what I need but do not have the skill set to procure or create myself.
In offloading these items to other, more experienced companies, I can focus on my business. So why should you not do so with your business technology?
Offloading Business Technology Frees Up Resources
IT resources are not that different. Unless you are in a company that produces an IT service as a product, you might as well be pumping your own water. That’s not to say that it cannot be done. Quite the contrary: line-of-business applications are best handled by those people who will be driving the business forward with them. They are systems that the business uses every day and places a great deal of focus on them.
On the other hand, the phone systems, wireless networks, and storage are all items that are operating in the background of your business and hopefully ones that your business does not have to focus on all that often.
So, when a need arises to address a situation with one of these background IT services, would you rather have the support of someone who works with the technology every day or try to correct the item in-house? The latter of which could lead to costly mistakes.
By leaving the items that are not “core” to the business off the table, the business can run leaner and not have to worry about maintaining a staff to address every possible IT issue that could arise. In doing so, not only will your business save on its budget, but you know your business technology will be running smoothly.