For routine business communication, email is quick and convenient but we still turn to the phone for important matters. When we do call, did you know that 80% of all business calls go to voicemail? If you’re not available when that important call comes in, it may sit for far too long before you even know it is there.
With STL Communication’s voicemail to text/email integrated seamlessly with Total Voice, your important messages no longer sit in voicemail jail waiting for you to log in and listen. Messages are converted to text and sent directly to you for faster response, allowing messages to be discretely read on smartphones, tablets and computers.
Our voicemail transcription works with all your existing systems so it’s easy on your budget and even easier to implement.
Complete Control in the Palm of Your Hand
Voicemail transcription is a complete unified messaging solution for unparalleled convenience and control. Following is a listing of advanced features:
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- Multi-Channel Speech-to-Text Transcription:
Delivers a text transcription of the voice message to email, SMS or IM for easy access and quicker response. - Streaming Services:
Can be configured with links to stream the audio in place of the file attachment, as well as view the text transcription in a secure browser window, so there is no local storage of message data. - Mailbox Control:
Hyperlinks allow users to delete messages from their voice mailbox and/or turn off the message waiting lights with just a click. - Activity Link:
Enables users to forward relevant message content with appended notes directly to their CRM, billing, or other text-based business applications.
- Multi-Channel Speech-to-Text Transcription:
Easy to Implement
STLCOM.Com takes the pain out of implementing unified messaging with STL’s voicemail transcription solution. This service is clientless and installs on a virtual server on premise or in the cloud. Entire enterprise deployments are set up quickly and efficiently with remote installation.
Easy to Use
If you know how to use email, you are already trained on how to use our voicemail transcription services. Voicemail transcription doesn’t require the user to install any local software and users immediately start receiving voice messages via their preferred device that they can act on.
