STL Communications Inc.

Voice Networking Video Wireless

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Home // FAQs // We are already at 80 agents by that count, and are expecting a good amount of growth over the next two years. Is the allowed agent count expected to be expanded in future releases?

We are already at 80 agents by that count, and are expecting a good amount of growth over the next two years. Is the allowed agent count expected to be expanded in future releases?

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This has not been announced at this time.  In June 2014, there will be second call center product released called Avaya Contact Center Select, expected to be supported on the IP Office and Aura Communication Manager platforms.  This will support 30-250 agents, and may be a better fit for your call center.  Please contact your sales representative for more information.