IP Office requires a user license to enable the Softphone feature.There are two license choices; PowerUser and Teleworker.
-The PowerUser license enables One X Portal, Telecommuter, Unified Messaging Service (voicemail to email), web services, Mobility Features, TTS for e-mail reading, and Softphone.
-The Teleworker license enables, One X portal, Telecommuter, Unified Messaging Service, web services, and Softphone.
-The Softphone takes the place of your desk phone features and allows you make calls from your PC.