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Home // FAQs // What is new in AVAYA Call Management System (CMS) 16.3?

What is new in AVAYA Call Management System (CMS) 16.3?

March 11, 2016 by

Avaya Call Management System (CMS) Release 16.3 – Generally Available as of 28 November – includes the highly anticipated web-based reporting. Browser-based CMS Supervisor Web reporting provides an alternative to the desktop client, helping companies reduce the costs associated with downloading and maintaining thick clients on contact center supervisor. Look for updates on Avaya.com.

Filed Under: Contact Center

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