A sign of a great company is the number of referrals and recommendations customers give.  The proven process within the company is what drives many of these referrals and recommendations.  This being said, the customer experience is paramount to the success of any company and should be the driver for all decisions.
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I’m Steve Leidholdt, President and CEO of STL Communications.

I would like to provide you with some valuable details about changes in the world of technology, with a specific focus on why and how managed services is the fastest growing segment of technology today.

What is the Definition of managed services?

Managed Services can be defined as proactive management of an information technology asset or object, by a third party typically known as an MSP, on behalf of the end-user. The operative distinction that sets apart a managed service program is the proactive delivery of their service, as compared to reactive IT services, which have been around for decades.

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In the more than 30 years since STL Communications first began installing and marketing equipment from AT&T, the St. Louis-based managed service provider, integrator, networking firm and IT consultancy has guided its customers through the radical changes shaping how businesses communicate and stay connected. Today, the company’s customers, which include firms from across industries, rely on STL as the trusted partner with the expertise they need to effectively use the most productive technologies.

“We help our customers use technology to serve their customers even better by providing the best voice, data, wireless, video and infrastructure solutions available,” says Steve Leidholdt, founder, president and CEO of STL. “We guide them through the systems and technologies required to be successful in business today.” (more…)

It is no secret that keeping sensitive personal and business data safe is of the utmost importance—especially in the healthcare industry where you are required by law to protect this data in email communications.

With that in mind, ZixEncrypt and ZixProtect are excellent solutions to keeping you and your patients’ data safe from data loss and other threats. (more…)

With over 200,000 users worldwide, it’s safe to say that PRTG is a well-known (and we’d even say well-loved) network monitoring tool. But as well-known as it is, people might still only think of it in terms of traditional IT environments. In fact, PRTG is actually also really well-suited to other environments, too. One of these is healthcare IT.

In recent years, connected medical devices and the digital transfer of patient data have resulted in medical technology and traditional IT infrastructure becoming more integrated. This results in a new kind of infrastructure, consisting of normal IT (the network, routers, servers, switches, and so on) as well as medical IT (digital imaging devices, communication servers, and more). We know that PRTG handles the traditional IT environment very well. But what about this new integrated environment? (more…)