What is E911?
E911 is short for Enhanced 911 which is the portion of the 911 system that attaches a location to the call when using VoIP, like Total Voice. E911 is important to ensure that 911 dispatchers can receive accurate location information about emergency callers using VoIP.
Why is it important?
The increased mobility flexibility that you get through VoIP such a popular product is also what makes it difficult to locate calls in an emergency. STL allows Total Voice users to set up a physical address to appear when dialing 911 from a VoIP phone or device, which can be updated as you move from office to home to anywhere. (more…)