Desktop support is part of our Total Desktop Management offering. This offering provides a proactive solution to keeping your desktops up to date with updates and patches as well as 24×7 monitoring to ensure your systems are healthy. Help desk support is available to troubleshoot issues when they arise. (more…)
Spear Phishing
Did you know 91% of cyber security breaches begin with a spear phishing attack?
Hackers have proven their favorite and most effective method of accessing sensitive information is through a technique called spear phishing. Spear phishing is a form of email attack, targeted at a specific person within an organization. Cyber criminals can pose as members of your organization, using email templates with identical fonts, logos, and styles that your team members are used to. (more…)
Cyber Security Month
Cyber Security Month is here – is your business prepared? 95% of Cybersecurity breaches are caused by human error. Do your employees know what to NOT click on? Check out our tips, tricks, red flags and more to make sure you’re ready for any cyber attack headed your way.
Is on-premise Total Voice right for your company?
Our Total Voice option for an onsite customer is a great option because we can still provide the same support and trunking for a system that is on premise, but support a wider variety of endpoints and additional levels of survivability for the system. This makes the solution perfect for a customer that does not want to manage the day to day operations of their solution but has the legacy wiring in place that would make it overly expensive to move to a full VOIP solution. (more…)
How im-PORT-ant is porting?
To understand number porting is to first understand the basics of number portability. Number porting or Local number portability (LNP) is the process in which a fixed local lines/numbers, and/or full mobile number portability (FMNP) for mobile phone lines/numbers, gives the ability of a “customer” of an existing fixed-line or mobile telephone number issued by a local exchange carrier (LEC) or original carrier to reassign the number to another carrier/service provider, or move it to another location geographically, or change the type of service altogether. Limitations do exist with transferability with regards to geography, service area coverage, and technology. (more…)
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