Are SIP trunks supported on IP Office?
Yes, up to 250 SIP trunks on the Avaya IP Office Server Edition and up to 125 SIP trunks on the Avaya IP Office V2.
What is a Softphone?
A- A Softphone is a computer application allowing a user to make telephone calls directly from their computer.ï¿½ Softphone usually mimics the appearance of a real handset and can take form of a standalone program or an enabled program in a web application or PC program. Conversations are conducted on a handset with built in mic and computer speakers, or a USB phone.
What is Avaya Twinning on IP Office?
Twinning is a feature that allows your extension and a secondary number to operate as one telephone. When a call comes to your extension the secondary device will ring simultaneously. This allows the user to be away from their desk and able to answer calls as if they were in the office (Find Me – Follow Me). Twinning is a feature that comes standard with Essential Edition or higher.
Does IP Office have audio conferencing?
Yes, Avaya IP Office offers two 64-party conference bridges. All that is required is voicemail Pro. This eliminates the need for expensive, hosted conferencing by combining Avaya IP Office’s 64-party conference bridge with Voicemail Pro’s conferencing features. It is possible to host your own dial-in conference any time you want for free. Callers can call a telephone number, enter a PIN and join themselves into your conference.
I have Essential Edition IP Office. How many people can use the emergency call back notification at one time?
Essential Edition can only have one person use the emergency call back notification at one time, with 15 minute interval callbacks. However, if you upgrade to Preferred Edition, then you can have unlimited emergency call back notification to all contacts, and continued calling until someone is reached.
How are the different platforms affected?
Each platform is affected as follows when a third conference is added. From there:
- 500v2 Hardware: Maximum capacity is reduced to 42×3, meaning the largest supported conference will be 42 participants.
- R210 Server Edition: Maximum capacity is reduced to 42×3, meaning the largest supported conference will be 42 participants.
- DL360 Server Edition: Maximum capacity is reduced to 85×3, meaning the largest supported conference will be 85 participants.