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Happy New Year! Many great things get better with time such as AVAYA IP Office. On December 22 the new IP Office 9.1 updates were released. Take a look at the newly added features and enhancements to this already amazing communication solution that you can enjoy in the 2015!
Branch Enhancements
• One platform to sell, install and maintain
• Single stocking & sparing
• Faster troubleshooting with
• Enhanced voice quality monitoring
• Investment protection
• Full suite of endpoints for mobility and collaboration
• Grows seamlessly with business needs
• Simplified training & certification
for partners
• Enhances centralized management
• Enhances Aura® System Manager
• Additional Aura® Centralized Applications, Services and Solutions
Cloud/Hosted
• Resolves key security gaps
• Enhancements across hosted IPO
• Enhancements across IPOCC
Contact Center:
• Expands IPOCC to 250 users
• Enables greater IPOCC capacity on IP Office Server Edition deployment
• Pushes IPOCC into higher mid-market constructs and new market opportunities
• Greater growth potential for installed base customers of IPOCC in the <100 agent deployments
• IPOCC Sybase database migrates to Postgress, as a replacement database
• Eliminates contractual constraints and royalty payments
• Migration will support deployment of CIE in Germany, IPOCC globally including IPOCC hosted
Key Features
• Meeting evolving customer business requirements
• Deliver higher value and be more competitive in the SME and midmarket segment
• Access Unified Communications on BYOD devices (iPhone, iPad, Android)
• Fulfill UC aspirations similar to a large enterprise – integration, advanced features –
with limited resources
• Simplicity and affordability of the IP Office platform for more global markets
• Integration with industry-standard apps (Outlook, Lync, Salesforce, AD, LDAP)
• Enables UC
• Expanded global reach with additional localization
• Improved performance with new UCM V2
• DECT R4 Resiliency for critical mobile communications
• Broader selection of SIP trunk service providers
• Improvements to SSL/VPN remote access and IPOSS
• Monitoring of voice quality
• Enhanced 52 GRIP requests
Security
• SRTP/TLS delivers table stakes security requirements
• Support for TLS and SRTP for IP endpoints
• Highly secure communications for the solution, includes signaling and media
• Encryption of all H. 323 traffic via Line, Trunk and SCN
• Enhances security-hacking
UC/Video
• Improved collaboration for web conferencing
• (MAC) IP Office Video Softphone
• Reception Console NAT
• AVAYA Communicator
• Lync Plug-in
• Enhancement Mobility
• Conference Scheduling/port reservation
Web Management
• Evolves into a single management tool
• End-user management features exposed for additional flexibility
• Expanded solution set
• Enhanced user interface
• LDAP user synchronization with IP Office Select
• Additional browser support
• Communications accessibility support
• Expanded set of management capabilities
• Improved performance and usability
• Accessibility (508) for Day 2 admin
Learn more about AVAYA IP Office 9.1 by contacting STL COMMUNICATIONS at
1-800-993-4785!
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The above information was derived from AVAYA 2013.
