STL Communications Inc.

Voice Networking Video Wireless

1-800-993-4STL(4785) // 314-205-7100
  • Voice
    • Total Voice Cloud/Managed Service
    • On-premise Voice Communications
    • Support Services
      • IP Office Support Plans
      • Avaya Aura Communication Manager
      • Legacy Solutions
      • User Guides
      • Remote Support
      • Service Ticket Entry
      • Total Voice Connection Test
    • SIP Trunking
  • Healthcare
    • Total Nursecall Managed Service
    • On-premise Nursecall
    • Virtual Care
    • RTLS (Real Time Location System)
    • Emergency Call Kit
    • Acute Workflow Solution
    • Wander Management System – ResidentGuard
    • Sentry Freedom Wireless
  • Data/IT
    • Networking
      • Aruba Networking
      • Aruba Networking Products
      • Aruba For Small & Mid-Sized Businesses
      • Extreme Networks
    • Backup/Disaster Recovery
    • Total Business Continuity
    • Total Network Monitoring
    • Total Firewall
    • Total Desktop Management
    • Cyber Security
    • Carrier Services
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      • WOW Video
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      • Avaya Collaboration Unit CU360 (Huddle)
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Home // Document Library

Document Library

IP Office Support Plans

STL Communications offers support plans for IP Office and more. Give STL Communications a call today - (314) 205-7100.
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Total Voice app instructions

STL Communications now has a Total Voice app ready to be downloaded! Bring all of Total Voice with you wherever you go!
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Total Voice press release

STL Communications now has a Total Voice app ready to be downloaded! Bring all of Total Voice with you wherever you go!
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On-Hold Music

STL Communications is offering on hold music for your Total Voice system! Choose between several song options and even create custom messages to be played while customers are on hold.
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Total Voice

Is Total Voice Cloud Managed Service the right move for your business? Call us at (314) 205-7100 to find out!
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Total Voice Cloud (2)

Is Total Voice Cloud Managed Service the right move for your business? Call us at (314) 205-7100 to find out!
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Avaya Midmarket Partner of the Year press release

STL Communications was honored to receive the 2016 MidMarket Partner of the Year award!
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Apprentice press release

STL Communications is proud to be working with Franklin Apprenticeships to provide the up-and-coming workforce with the education and training needed to be successful in the workplace.
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Apprentice press release (2)

STL Communications is proud to provide the up-and-coming workforce with the education and training needed to be successful in the workplace.
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Acquisition Press Release

Effective April 1, 2019, STL Communications, headquartered in Chesterfield, MO, has acquired the assets of STL On-Site.
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30th anniversary

For the last 30 years, STL Communications has evolved from a telecommunications parts reseller to become one of the top technology organizations in the midwest.
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Total Voice press release

Why is Total Voice the perfect match for your business! Click to read more! Call us to set up a demo - (314-205-7100)!
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SWIC Scholarship Press release

STL Communications, Inc has continued its tradition of funding the STL Communications Technology Scholarship at Southwestern Illinois College.
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SWIC press release

STL Communications, Inc has continued its tradition of funding the STL Communications Technology Scholarship at Southwestern Illinois College.
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MLC press release

Our Mobile Learning Center has been redesigned, bringing even more products and solutions straight to your business! Call us today to set up a visit - (314) 205-7100!
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STL Ransomware Hostage Rescue Manual

Click to download "Ransomware: Hostage Rescue Manual - What you need to know to prepare and recover from a ransomware attack."
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WOW Video

WOW Video is the best STL Communications has to offer. You can hold conferences, webinars and one-to-one chats!
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TelehealthBrochure

WestCom's patient careboard allows staff to easily communicate the needs of the patient. Call STL Communications for more info - (314) 205-7100.
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Shadowspear healthcare presentation

Watch this presentation to learn how to keep your organization safe from Ryuk and other ransomware
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See Voicemail Differently

STL's voicemail transcription service helps our customers in three ways: - easy to implement - easy to use - unique features
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PRTG case study

PRTG helping STL Communications keep their customers fully connected at all times. Call STL Communications to find out more! (314) 205-7100
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Hybrid Office Solution Strategy Guide

Hybrid Office Solution Strategy Guide - Download from STL Communications now! Questions? Call us at (314) 205-7100!
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Enterprise Bank article

Enterprise Bank: Conducting Business in Uncertain Times: 7 trends to help privately held businesses maximize cash and capital.
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988 fact sheet

988 and Suicide Prevention Hotline - FACT SHEET. Suicide prevention is a critical need Since 2008, suicide has ranked as the 10th leading cause of death in the United States.
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7 Ways to Improve Your HCAHPS Results

Seven Ways to improve your HCAHPS results! Get started today with STL Communications and see the results change for yourself!
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Remote Worker presentation

STL Communications' Managed Service presentation: "Working from home - it's not temporary anymore."
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Managed Service presentation

STL Communications' Managed Service presentation: "Working from home - it's not temporary anymore."
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Lunch and Learn presentation

Whether you weren't able to attend our lunch and learn or if you'd like to review what you saw, here's the presentation!
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Avaya Aura Platform

Learn more about the Avaya Aura Platform! Call STL Communications today at (314) 205-7100!
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Heat Map

Signal strength can sometimes be easy to predict but critical factors can only be measured by a proper network assessment.
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Bandwidth

Have you checked your phone and internet service provider bill lately? Even if you have, you're probably paying too much.
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STL Proven Process

The STL Communications' Proven Process has four steps - Consult, implement, Support and Ongoing.
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IP Office Support Services

IP Office Support
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Thermal Temp Station

The Thermal Temperature Station offers a compact, economical solution for monitoring human skin temperature.
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CAH Nursecall Infographic

Total Nursecall Managed Service can help Critical Access Hospitals with patient satisfaction and HCAHPS.
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Benefits of West-Com

There are so many benefits to working with WestCom, which is why STL Communications offers nursecall solutions through WestCom.
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Versity-Healthcare

Clinical mobility has rapidly evolved as an essential communication tool for core team members. The Versity clinical smartphone helps.
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Total Nursecall Final

Total Nursecall offers a suite of services as a managed service, including support, fixed price term for the entire contract and more.
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Nursecall panel

STL Communications and WestCom offer patient-centric nursecall solutions, including Total Nursecall Managed Service.
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Nursecall sheet

STL Communications and WestCom offer patient-centric nursecall solutions, including Total Nursecall Managed Service.
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Nursecall diploma

STL Communications and WestCom offer patient-centric nursecall solutions, including Total Nursecall Managed Service.
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Heritage Mobile App

Call STL Communications at (314) 205-7100 for more information about our eCall Mobile App!
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MLC – healthcare

Join us in the STL Communications' Mobile Learning Center! This giant bus has all of our communication products installed and integrated, ready to visit you and your staff!
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Freedom Handout

Get more information about the Sentry Freedom Wireless by calling STL Communications at (314) 205-7100!
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Emergency Call Kit

Get more information about our Wireless Call System Emergency Call Kit by calling STL Communications at (314) 205-7100!
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SIP trunking

Stop paying for expensive PRI and analog services - SIP trunking simplifies your calls, increases efficiency and is scalable.
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ShadowSpear Platform

The ShadowSpear platform helps neutralize, identify, counter and detect security issues within your cloud resources.
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STL facts

Learn some fantastic and lesser-known facts about the STL Communications team!
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STL Core Values

STL Communications has a set of five core values that aptly sum up the culture and teamwork of the STL offices.
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STL Proven Process

The STL Communications' Proven Process shows you how our organization works - consult, implement, support and ongoing.
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Diploma

The STL Communications' diploma contains 7 of the greatest facts about STL Communications, including being in business for over 30 years!
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Line card outside

Learn more about STL Communications and the STL Technology Superheroes who fight the technology villains to keep your communications up and running.
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Line card inside

Learn more about STL Communications and the different areas of communications our Technology Superheroes can help you with!
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Total Business Continuity

Total Business Continuity protects your physical and virtual servers through Veeam's Disaster-Recovery-As-A-Service.
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Four Quadrants

The four quadrants of service that STL provides are: Total Server/Network Management, Total Data Back-up, Total Voice and Total Desktop.
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Total Firewall

STL Communications' Total Firewall keeps your organization safeguarded from malicious threats, hackers and malware.
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Total Voice Cloud (2)

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Total Nursecall

Total Nursecall is STL Communications' Managed Service that allows healthcare organizations to pay for it as an operating expense instead of a capital expense.
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Total Network Monitoring FINAL

STL Communications' Total Network Monitoring provides a real-time inventory of all the technology on your network.
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Total Desktop Management FINAL

STL Communications' Total Desktop Management eliminates blind spots in your supported environments before they become a problem.
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Mobile Learning Center photo

The STL Communications' Mobile Learning Center is a giant bus filled with all of our communications products integrated and working together seamlessly.
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Mobile Learning Center photo

The STL Communications' Mobile Learning Center is a giant bus filled with all of our communications products working together seamlessly.
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Mobile Learning Center photo

The STL Communications' Mobile Learning Center is a giant bus filled with all of our communications products working together seamlessly.
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Mobile Learning Center photo

The STL Communications' Mobile Learning Center is a giant bus filled with all of our communications products working together seamlessly.
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Mobile Learning Center

The STL Communications' Mobile Learning Center is a giant bus filled with all of our communications products working together seamlessly.
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STL Timeline

STL Communications' has been in the communications business since 1989! Here are our milestones along the way.
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STL v Competition Final

This chart shows exactly how STL Communications outperforms "the other guys" when it comes to your cloud voice managed service.
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CAH Nursecall Infographic

This Critical Access Hospital infographic can show you how STL Communications can keep your healthcare communication running smoothly.
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Superherho infographic

Learn about the crew of STL Technology Superheroes - Dr. Data, Professor Voice, Captain Wireless and Super Nurse!
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Total Collaboration

Total Collaboration will help your organization and staff stay on the same page and have the communications tools necessary to be successful.
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253_AccelerateSTLOverview

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251_VoiceTextSIPphones

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250_SIPpagingadapter

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249_K12Solutions

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K-12 Solutions

Technology Fair
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248_EmergencyCallStations

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247_911OnsiteAlerting

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Not to scare you, but…

Technology Fair
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243_ManagedITServicesBrochure(S)

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Managed IT Service Brochure

Technology Fair
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242_VoiceasaService

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241_SpearTipCaseStudy_SpoofingCEO

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Speartip Case Study: Spoofing CEO

Technology Fair
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Speartip Case Study: Coder

Technology Fair
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240_SpearTipCaseStudy_Coder

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SpearTip Services

Technology Fair
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Encore Pro Transition QRG

Technology Fair
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DaaS Deliverables Update

Technology Fair
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Voyager Focus UC Avaya

Technology Fair
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Vuesion Feature Summary

Technology Fair
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235_VuesionFeatureSummary

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Contact Center WFM

Technology Fair
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Contact Center Brochure

Technology Fair
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233_ContactCenterBrochure

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232_TechFairParkingPass

Technology Fair
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232_TechFairParkingPass

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2016 Technology Fair Schedule

Technology Fair
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Map of Busch Stadium

Technology Fair
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229_SDNSolutions

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SDN Solutions

Gateway to Innovation
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228_SDNSuccess

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SDN Success

Gateway to Innovation
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227_AvayaTechPartneroftheYear

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Avaya Tech Partner of the Year

Gateway to Innovation
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226_IsYourNetworkReady

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Is Your Network Ready?

Internet of Things
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225_BreakoutSessionDescriptions

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Breakout Session Descriptions

Technology Fair
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224_OfficialTechFairinvitation

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2016 Technology Fair Invitation

Join STL Communications at the 2016 Technology Fair at Busch Stadium on May 26th!
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223_TechFairinvitation

Technology Fair
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5 Critical Keys to Delivering a Modern Education Experience

Technology Fair
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218_TheTrueCostofTechnology

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The True Cost of Technology

View the presentation from STL Communications and GadellNet that was shown February 9 at the Lunch and Learn held at the St. Louis Regional Chamber. Both companies provide a different viewpoint of the true cost of technology for a business.
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217_STLCommHealthcareNirvana2013

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STL Communications Healthcare Nirvana

Nursecall
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216_ImproveYourHCAHPSScore

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Improve Your HCAHPS Score

Nursecall
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215_CenTrakInfantAbductionTrifold2015Rev1

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Infant Abduction Tri-Fold Brochure

Nursecall
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214_NovusSeniorLivingTrifoldBrochureWV

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Senior Living Tri-fold Brochure

Nursecall
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213_Chronicall_brochure

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Chronicall brochure

Technology Fair
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211_Spectralink_Smartphones5Reasons_wp_

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Rethinking Smart Phones for the Enterprise

Technology Fair
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Speartip Case Study: The State Sponsored Threat

Technology Fair
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Speartip Case Study: Professional Criminal

Technology Fair
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Case Study Internal

Technology Fair
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Cyber Hunt Team Operations and Counterintelligence

Technology Fair
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204_ScopiaVideoCollaborationUC7594Brochure

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Scopia Video Collaboration

Technology Fair
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Vital Link

Technology Fair
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Hosted Voicemail

Technology Fair
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201_EVM3_tony

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Enterprise Visual Messaging

Technology Fair
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200_MidsizeCollaborationeBook

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Midsize Collaboration eBook

Technology Fair
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IP Office R91 Product Update

Avaya IP Office
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IP Office R9-1 FAQ V7

Avaya IP Office
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IP Office Platform Customer Presentation

Avaya IP Office
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Avaya WLAN 9100 Series: Top 10 Things You Need To Know

Avaya WLAN
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Avaya Sochi 2014 Olympic Games

Avaya Sochi Case Study
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Avaya Fabric Connect Brochure

Avaya Fabric Connect
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193_sessiondescriptions

Technology Fair
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Technology Fair
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Keynote Speaker

Keynote Speaker, Bill Rancic, explains to the audience how to utilize their skills to be a successful entrepreneur.
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Breakout Session

Steve Leidholdt and Al Danklefsen of STL Communications, with Ryan Hyman of Laclede and Bill Hofrichter of Concordia Plan Services, presenting "Hosted Voice, Cloud Voice, Managed Voice - what does it all mean?"
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STL Mobile Learning Center

The STL Mobile Learning Center made its first official appearance in downtown St. Louis during the Gateway to Innovation conference.
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STL Tech Hero

Gateway to Innovation
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STL Tech Hero

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STL Tech Hero

Gateway to Innovation
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STL Tech Hero

Gateway to Innovation
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STL Tech Hero

Gateway to Innovation
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STL Tech Hero

Gateway to Innovation
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STL Tech Hero

Gateway to Innovation
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STL Tech Hero

Gateway to Innovation
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STL Tech Hero

Gateway to Innovation
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STL Tech Hero

Gateway to Innovation
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STL Tech Hero

Gateway to Innovation
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STL Tech Hero

Gateway to Innovation
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176_g2ihandout

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Managed Voice Handout

The notes for our breakout session - "Hosted Voice, Cloud Voice, Managed Voice - What Does It All Mean?"
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We found another #STLTechHero!

Avaya IP Office
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174_AlDanklefsenawardingtheattendanceprizetoJoeRafteryofCBSRadio

Avaya IP Office
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Ashley Enders posing with our technology superhero

Avaya IP Office
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Patrick Shain showing off the new Avaya IP tools

Avaya IP Office
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Our Avaya IP Office demo table was stocked full of the newest and coolest products

Avaya IP Office
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Patrick Shain reviewing the new mobility options of Avaya IP Office

Avaya IP Office
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Al Danklefsen going over emerging industry trends

Al Danklefsen going over emerging industry trends
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Steve Leidholdt introduces the group to STL Communications and Avaya

Avaya IP Office
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167_IPOfficeNewReleaseTaxDayEventPresentation

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IP Office New Release Tax Day Event Presentation

View this PDF to see the presentation from April 15th's review of Avaya's latest office release.
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Patrick Shain presents Avaya information

Patrick Shain shares the newest updates to Avaya IP Office.
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Introducing Avaya IP Office Mobility Options

Patrick Shain explains the 4 levels of mobility connections available through IP Office.
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164_IMAG0250

Avaya IP Office
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Technology Superhero

STL Communications' Technology Superhero, Dr. Data, enjoyed the meeting (and the coffee!).
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Patrick Shain discussing mobile solutions

Patrick Shain explains how to utilize Avaya's mobility options to streamline communication in and out of the office.
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Al Danklefsen showing off Scopia

Al Danklefsen, Vice President of Sales and Marketing, shows how easy Avaya Scopia is for video conferencing with multiple participants.
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IP Office New Release Presentation

Avaya IP Office Transform the way you conduct business by creating a seamless engagement experience for your customers and employees with Avaya IP Office.
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Presentation photo

Avaya IP Office
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Presentation photo

Avaya IP Office
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Audience Photo

Avaya IP Office
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Avaya IP Office
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Big Prize Winner photo

Avaya IP Office
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STL Tech Superhero

Avaya IP Office
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STL Tech Superhero

Avaya IP Office
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Arcus Awards 2015 Event Photo 3

Arcus Awards
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Arcus Awards 2015 Event Photo 2

Arcus Awards
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Arcus Awards 2015 Event Photo 1

Arcus Awards
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Arcus Awards
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Arcus Awards
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149_55292STLCommTotalVoiceBrochrbv10proof

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Total Voice Solution Brochure

Total Voice Hosted Service
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148_TheVoIPBuyersChecklist

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The VoIP Buyers Checklist

8 Considerations for First Time Buyer's
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147_avaya_fabric_connect_brochure_dn7397

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Top 10 Things you need to know about Avaya Fabric Connect

An enhanced implementation of shortest path bridging.
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146_AvayaLiveVideoFactSheet

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146_AvayaLiveVideoFactSheet

Avaya Live Video
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145_AvayaLiveVideoFactSheet

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Avaya Live Video Fact Sheet

Cloud conference room facts.
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144_CloudHostedManagedPublicPrivateSTLTotalVoiceistheanswer!

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Hosted Voice vs. Cloud Voice

Total Voice Hosted Service
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143_VitalLink_Healthcare102014

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Mutare Vital Link

Stop paging start communicating. With Mutare's Vital Link Smart Notification, your organization will always be able to get the right message to the right person at the right time. That's because Vital Link is actually three systems in One. Vital Link combines Mass Notification, Secure SmartPhone Communications, and Customer Engagement into a single system. Download this brochure to learn more.
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142_spectralinkPivotbrochure

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Spectralink Pivot WiFi Phone

Spectralink Pivot
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141_spectralink_84series_prdctover_final_082213

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Spectralink 8440 WiFi Phone

"Spectralink Polycom 8440 SIP Handset - Demonstrably increases clinician, nursing, and physician productivity and organizational cost savings - the Spectralink 8400 series of Wi-Fi phones allows on-site professionals to connect with patients, physicians, and hospital staff and the applications they need to provide exemplary patient care - Designed with the requirements of on-site workers in the healthcare, retail, hospitality, and manufacturing industries in mind - the Spectralink 8400 handset unites the most critical elements of workplace communications within a single mobile device that is highly reliable, extra durable, and easy to use
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140_It’snotonlybusiness

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138_GCraven

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$100 Amazon Gift Card from Westcom

Technology Fair
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137_MHeyde2

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Bud Light Neon Clock and Clydesdale

Technology Fair
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Budweiser Cooler Bag from STL Communications

Technology Fair
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136_A.Portman

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135_JHinck

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iPad Mini from Aruba

Technology Fair
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134_LReynoldswithAlphotobomb

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iPad Mini from Mutare

Technology Fair
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133_JHall

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iPad from Spectralink

Technology Fair
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132_JRaftery

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Aruba Wireless Access Point

Technology Fair
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131_ABorgia

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Cardinals’ tickets from STL Communications

Technology Fair
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130_BJackson

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Plantronics Voyager HC Legend

Technology Fair
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129_MBreitenstein

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$200 in gift cards from Plantronics

Technology Fair
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128_AWeber

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Plantronics Voyager Edge Headset

Technology Fair
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127_TGuth

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Google Glass from STL Communications

Technology Fair
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Plantronics at the 2014 STL Tech Fair

Technology Fair
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125_Spectralink_PIVOT_prdctover_F_021214

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Spectralink PIVOT

Technology Fair
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124_KeyDifferentiatorsUptivity

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Key Differentiators

Technology Fair
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123_DiscoverWFOUptivity

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Discover WFO

Technology Fair
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121_Vital_Link

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Mutare Vital Link

Technology Fair
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120_MutareUnifiedMessagingandSecureMobileChatforContactCentersApp

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Mutare Unified Messaging and Secure Mobile Chat for Contact Centers App

Technology Fair
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119_Matthews_Pierce__Lloyd_Case_Study[1]

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Avaya Case Study: Matthews Pierce Lloyd

Avaya IP Office
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118_City_of_Galesburg_Case_Study[1]

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Avaya Case Study: City of Galesburg

Avaya IP Office
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117_ABOUTTOTALVOICE

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Total Voice at STL Tech Fair 2014

Tech Fair
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116_STLCOMABeventfollowup7.22.14

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Aruba at the 2014 Tech Fair

Technology Fair
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115_STLCOMABeventfollowup7.22.14

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115_STLCOMABeventfollowup7.22.14

Technology Fair
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2014 Tech Fair Keynote

Technology Fair
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113_Nemertes2014PilotHouseVC

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Top Provider for Video Conferencing

Read why an independent research company named Avaya's Scopia the top provider for video conferencing.
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112_Nemertes2014PilotHouseVC

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112_Nemertes2014PilotHouseVC

Avaya Scopia
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112_avaya_fabric_connect_brochure_dn7397

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111_AnEasierWaytoTransitiontoUCCAvayaClientApplicationsINFOGRAPHIC

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An Easier Way to Transition to UC and Collaboration

Effective collaboration has a staggering impact on business. Take a look at this infographic and see how.
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110_IPO9.0PowerPointPresentation

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Avaya IP Office 9.0. Do I need an update?

Avaya IP Office
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109_AirDefense_Security_and_Compliance_Brochure

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109_AirDefense_Security_and_Compliance_Brochure

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108_ComputerInstrumentsNotes

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Computer Instruments Technology Fair Notes

Technology Fair
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‘sGroupIVRHandout61213

Technology Fair
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106_MutareNotes5

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Mutare Software Technology Fair Notes 5

Technology Fair
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Mutare Software Technology Fair Notes 4

Technology Fair
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Mutare Software Technology Fair Notes 3

Technology Fair
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Mutare Software Technology Fair Notes 2

Technology Fair
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102_MutareNotes

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Mutare Software Technology Fair Notes

Voice to text, voice to CRM, voice to billing systems, smart notification and BYOD strategies.
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101_CS1000DirectionandMigrationStrategies

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Nortel Technology Fair Notes

Technology Fair
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‘sGroupIVRHandout61213

interactive voice response
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‘sGroupIVRHandout61213

interactive voice response
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97_RadvisionScopiapresentationNotes

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Avaya Radvision Scopia Technology Fair Notes

Avaya Radvision Scopia
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96_MotorolaNotes3

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96_MotorolaNotes3

Motorola
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95_MotorolaNotes

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95_MotorolaNotes

Mobility
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94_MotorolaNotes2

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94_MotorolaNotes2

Motorola Wireless
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93_IPOfficeNotes

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Avaya IP Office Technology Fair Notes – One-X

Avaya One-X
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92_MotorolaLaunches802.11acAPsNetworkComputing

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92_MotorolaLaunches802.11acAPsNetworkComputing

access points
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91_Frost&SullivanAward

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Frost and Sullivan Product Leadership Award – 2013 Wintter

Avaya Live Video and Scopia offer easy and affordable video conferencing and collaboration opportunities for businesses of all sizes.
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90_Frost&SullivanAward

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Frost & Sullivan Product Leadership Award 2013

Avaya Live Video and Scopia offer easy and affordable video conferencing and collaboration opportunities for businesses of all sizes.
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89_Frost&SullivanAward

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Frost & Sullivan Product Leadership Award 2013

Avaya Live Video and Scopia offer easy and affordable video conferencing and collaboration opportunities for businesses of all sizes.
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2013 Technology Fair Schedule

STL Communications holds a semi-annual Technology Fair to help organizations meet with vendors, learn more about business technology and have fun!
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When Bad Weather Strikes…Stay Connected

If the bad weather has your employees stuck at home without the resources to seamlessly continue working, take a look at the Avaya one-X mobile app.
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86_2013_communications_trends

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Seven Communications Trends for 2013

Avaya Communication trends
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Play it Forward – Helping Local Charities

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Tech Fair 2013 Save the Date

STL Communications holds a semi-annual Tech Fair to help organizations meet with vendors, learn more about business technology and have fun!
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83_FINALSaveTheDate

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82_CommunicationforyourGrowingBusinessAvayaandSTLCommunications.pdf

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Real Time Collaboration for Your Growing Business

"Will you keep up with the speed of business? That's the question many small and midsize businesses and branch offices face. Employees are scattered, so are clients. Download this ebook and learn how Avaya IP Office provided by STL Communications will; communicate like never before, respond immediately, and share information anytime, anywhere, via any device."
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82_AvayaIPOfficeeBook_FinalwithSTLLogo31713

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82_AvayaIPOfficeeBook_FinalwithSTLLogo31713

"Will you keep up with the speed of business? That's the question many small and midsize businesses and branch offices face. Employees are scattered, so are clients. Download this ebook and learn how Avaya IP Office provided by STL Communications will; communicate like never before, respond immediately, and share information anytime, anywhere, via any device."
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STL VoiceDataWirelessVideo logo

STL Communications is a St. Louis leader in technology solutions. We provide services and support for data, voice, video, wireless, nursecall and more.
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79_newaurasheet

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Avaya Aura Suite Licensing

An effective collaboration strategy provides the right tools for the right people – not every tool for every person. Avaya makes it easy for midsize-to-large enterprises to match different user profiles and communication needs with three new Avaya Aura Licensing Suites that map to how and where people work.
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78_TEAM_VoWLAN_Brochure_EN

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78_TEAM_VoWLAN_Brochure_EN

Learn how to use Motorola's Total Enterprise Access and Mobility to erase boundaries and empower workers.
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77_AvayaoneX®Communicator[1]

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One-X Communicator

Increase employee productivity and reach-ability to colleagues and customers with anytime, anywhere mobile access to Avaya Aura core services and rich unified communications. Deliver business results in real-time be connecting people together. Download the attached to find out more. Or give us a call.
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76_AvayaoneX®MobileLite[1]

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Avaya One-X Mobile Lite

A key component of the Avaya one-X mobile application family, Avaya one-X Mobile Lite is a graphical interface for the Avaya Extension to Cellular features (EC500) of Avaya Aura Communication Manager and Mobile Extension features. This software client is available for Apple iPhone, Google Android, and RIM Blackberry devices and provides mobile workers with simple and intuitive access to their business communications. Click to download a brochure or give us a call to learn more.
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75_TheBusinessValueofEnterpriseSIPACIOView[1]

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The Business Value of Enterprise SIP – A CIO View

CIOs are constantly looking for ways to reduce cost, optimize business capability and improve customer service. Unified communication solutions are integrated technologies that are capable of delivering these benefits and Session Initiation Protocol (SIP) is a foundational component for realizing these benefits. Download this document and see what value CIOs are finding with SIP. For more information, please call (314) 205-7100 or email info@stlcom.com.
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74_App_Brief_TEAMVoWLAN_Healthcare

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74_App_Brief_TEAMVoWLAN_Healthcare

Increase availability and efficiency of on-the-move healthcare workers with Motorola's TEAM VoWLAN solution.
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73_TEAM_VoWLAN_Brochure_EN

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Total Enterprise Access Mobility (TEAM)

Empower workers inside and outside the enterprise with next generation mobility.
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72_IPOfficePowerUserSolutionFactSheet

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Avaya IP Office Power User

Transform the way you conduct business by creating a seamless engagement experience for your customers and employees with Avaya IP Office.
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71_Avaya9611GIPDeskphoneFactSheet

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Avaya 9611G Telephone

Provide everyday users with enriched communications capability with the Avaya 9611G IP desk phone. Call us at (314) 205-2100 for more info!
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70_AvayaAuraContactCenterGCC4745[1]

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Avaya Aura Contact Center

Avaya Aura Contact Center is a context-sensitive, collaborative, voice and multimedia customer contact solution that allows enterprises to anticipate, automate and accelerate customer interactions. Download this brochure and learn more.
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69_Avaya%20Ethernet%20Switches%20%20Reference%20Guide%20for%20Sales[1]

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69_Avaya%20Ethernet%20Switches%20%20Reference%20Guide%20for%20Sales[1]

Avaya's highly versatile and strategic stackable switching solution for the mainstream enterprise.
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68_Sept112012PresentationattheHarrahs

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Your Competitive Advantage with Avaya and STL Communications

Take a look at the attached presentation from our IP Office event at Harrah's Casino on September 11, 2012. You'll find good stuff on how Avaya and STL can improve your organizations overall outcomes. Click to learn more.
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67_AvayaIPOffice500FactSheet[1]

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Avaya IP Office Fact Sheet

Avaya IP Office 500 is a highly modular unified communications platform designed to meet the requirements of small and medium enterprises. The award-winning IP Office 500 gives growing companies a complete solution for telephony, messaging, networking, conferencing, customer management, and unified communications. Download this document and learn how, in a single compact solution, the Avaya IP Office provides an unprecedented set of leading-edge communications capabilities to help your employees work smarter and serve your customers more effectively.
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66_AvayaoneX®AgentR2.5Brochure[1]

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Avaya One-X Agent

Reaching the right balance between excellent customer care and cost containment has never been easy - but in today's economy, that balancing act is more of a challenge than ever. So, what's the right approach? Download this document and learn how your contact center can have an easy-to-use, but feature-rich agent desktop that enables agents to deliver the very best customer service with each and every interaction, while providing cost benefits that will excite your business.
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65_DescriptionsofUCBundle

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Avaya Unified Communications Bundle

Avaya Unified Communications Editions are suites of communications applications including telephony, messaging, conferencing and mobility, which are bundled to help organizations deliver the right application to the right devices based on end user needs.
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64_IPOfficeecopyBookCommunicationsforyourGrowingBusiness[1]

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Communications for Your Growing Business

Will you keep up with the speed of business? That is the question many small and midsize businesses face. Employees are scattered to the winds. So are clients. Today's office can be a kitchen counter or an airline seat. Mobile devices reign supreme. The workforce-the entire working world-is fractured fluid, and moving at a relentless, furiously fast pace. Download this ebook to learn how the Avaya IP Office will help your organization communicate like never before.
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63_IPOfficeecopyBookCommunicationsforyourGrowingBusiness[1]

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63_IPOfficeecopyBookCommunicationsforyourGrowingBusiness[1]

Transform the way you conduct business by creating a seamless engagement experience for your customers and employees with Avaya IP Office.
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62_Call_Recording_Fast_Facts

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Call Recording Fast Facts

With the use of your VoiceMail Pro recording feature, the Xima call recording allows the ability to listen and manage voice messages. Take a look.
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Xima Chronicall Fast Facts

Take a look at the fast facts for Xima Chronicall and learn more.
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61_Chronicall_Fast_Facts

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60_Realtime_Fast_Facts

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Xima Chronicall Real Time Information

With the use of your VoiceMail Pro recording feature, the Xima call recording allows the ability to listen and manage voice messages. Take a look.
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59_Chronicall

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Xima Software

STL Communications is proud to introduce Xima Software Chronicall, the new call history and reporting suite for the Avaya IP Office. Check out the attached document and learn how to report on the Avaya IP Office in bound and out bound calls.
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58_Product_Catalogue_05MKTDI0412ENBWeb

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Avaya Radvision Portfolio

Take a look at Avaya Scopia Video Collaboration portfolio. For more information, give us a call!
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57_TechnologyNirvanaPDF

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57_120388Nirvanaflyeri(2)

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57_120388Nirvanaflyeri(2)

Technology Nirvana is defined as technology enlightenment - freedom from technology suffering. Call us today at (314) 205-7100 to see how we can help!
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56_ipofficepreferred_lb4317

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IP Office Preferred Edition

IP Office Preferred Edition delivers intelligent communications capabilities that enable staff to collaborate easily and respond quickly to customers and colleagues enabling a competitive edge. Download PDF file to find out more.
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55_giSTT_Hosted_Generic

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Never Listen to Voicemail Again

Mutare's gist speech to text service delivers voice messages as text to email.
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53_RealPresenceMobileAndroid_DS

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Polycom Real Presence Mobile for Android

Extraordinary video conferencing for your Android tablet...click to download the brochure.
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Polycom Real Presence Mobile for Apple iOS

Extraordinary video conferencing for your iPad and iPhone...click to download the brochure.
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52_RealPresenceMobileiOS_DS

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51_ip_office_product_description_96xx

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96XX one-X Deskphone Spec Sheets

Download this document for detailed specifications for the Avaya one-X 96X0 and 96X1 series phones
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BYOD and the Wireless Revolution

Download this document and read how touch screen tablets, handheld video-conferencing tools and wireless devices are invading every aspect of enterprise operations, causing IT managers to reexamine their WLAN deployments.
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50_byodandthewirelessrevolution

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49_AvayaBusinessAdvocateBrochure

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Avaya Contact Center Business Advocate

Contact center managers and customer service executives now have a new methodology for intelligently automating alignment of enterprise objectives.
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48_WhyShortestPathBridging

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Why Shortest Path Bridging will Help to Virtualize the Data Center

Jean Turgeon of Avaya Networking explains why shortest path bridging will help virtualize the data center environment. Download the white paper here.
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47_Frost&SullivanReportImprovingPatientCarewithUCDec2011

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Avaya Wins Frost & Sullivan Award for Improving Patient Care

Frost & Sullivan awarded Avaya its 2011 Global Customer Value Enhancement Award for improving patient care with Unified Communication Technologies.
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46_MobileCollaborationBrochure

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Avaya Mobile Collaboration Solution for Small and Mid-Size Businesses

Give your people the tools they need to be more effective and productive, anywhere, on any device.
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Bring Your Desktop Collaboration Experience to Android Smart Phones

Transform the way you conduct business by creating a seamless engagement experience for your customers and employees with Avaya IP Office.
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45_mobilityflyer

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44_mobilityflyer

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44_mobilityflyer

Transform the way you conduct business by creating a seamless engagement experience for your customers and employees with Avaya IP Office.
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43_9500_user_en

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Avaya IP Office 9500 Telephone User Guide

This guide is for 9500 Series telephones supported by IP Office Release 8.0 running on an Avaya IP Office telephone system.
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42_9600_user_en

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Avaya IP Office 9600 User Guide

This guide is for 9600 Series telephones supported by IP Office Release 8.0 running on an Avaya IP Office telephone system.
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41_CustomerValueofUpgradingtoAuraCommMgrUC4758

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Upgrading: The Customer Value of Avaya Aura Communication Manager 6.X

Because they are highly satisfied with features and functionality of their existing Avaya solutions, some companies fail to take advantage of benefits enabled by the latest releases of Communication Manager software, such as the opportunity to create new business value from existing investments. Download this PDF and learn how an Avaya phone system upgrade from STL Communication can improve the way you communicate.
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40_AvayaMobileCollaborationforEnterpriseBrochureUC4839pdfFinal

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Avaya Mobile Collaboration for the Enterprise

Unleash the power within your enterprise for faster collaboration, smarter decisions, better business. From anywhere, on any device. Trust Avaya telephone systems and STL Communications to improve communications inside and outside of your enterprise. Download the attached PDF to learn more.
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39_AuraScalabilityTechGuideSIPUC4750

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Avaya Aura Session Initiation Protocol (SIP) Scalability and Reliability Technical Guide

Avaya Aura is a service rich, highly scalable solution with multiple levels of redundancy build in to support a variety of communication protocols (traditional analog lines and trunks, digital stations - DCP, ISDN lines and trunks, H.323 stations and trunks, etc.). However solution flexibility and scalability are maximized when the solution components leverage the native protocol of the Avaya Aura core: Session Initiation Protocol or "SIP". Download this PDF for more.
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38_AuraScalabilityReliabilityfinalSIPUC4749

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Avaya Aura Scalability and Reliability Overview

The IT industry is entering a new era of communications. It's an era marked by mobile, tablet and cloud computing. This new structure has redistributed IT investments, enhanced application delivery and provided rich communications that leverage voice, video and text to speed business processes. The business benefit is a more dynamic, agile and responsive enterprise that's in tune with market changes and opportunities. Download this PDF document to learn how your SIP architecture needs to scale to support this emerging infrastructure.
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37_AvayaAuraUC4803Final2

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Avaya Aura – The communications infrastructure for people-centric collaboration

Avaya Aura delivers a radically different approach to enterprise communications, transforming traditional, single-purpose solutions for voice, video, e-mail and instant messaging into a true multimedia, multimodal architecture. Download this PDF to learn more and call us for detailed information.
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36_AvayaFlareCommunicatorforiPadDevice(2)UC4798

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Avaya Flare Communicator for Ipad

What is Avaya Flare for iPad? Avaya Flare handles your calls, instant messages, presence, contacts and launches e-mail, all from your iPad.
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35_AvayaFlareCommunicatorforiPadDevice(2)UC4798

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Avaya Flare for iPad Device Brochure

Handle your phone calls, instant messages, preseence, contacts and launch e-mail, all from your Avaya Flare screen. With Avaya Flare Communicator for iPad device, Avaya and STL Communications delivers its innoative interface for real time communications and collaboration to iPad device users. Download the brochure and give us a call to discuss.
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34_AvayaFlareCommunicatorIntroOfferSheet

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Avaya Flare iPad Offer Sheet

Avaya Flare for iPad is available for free from STL Communications and Avaya. Upgrade your telephone system to Aura CM 6.1 or if you already have it, check this out.
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33_avaya_ipoffice_desktop_flyer

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Avaya Phone System Seamlessly Integrate Communications With Your Desktop Apps

IP Office embeds productivity-enhancing capabilities into familiar and frequently-used PC interfaces (such as Microsoft Outlook and Salesforce.com). Now, users can see their colleagues status (who is on the phone, away from their desk, on do not disturb), and send an instant message, dial their number, conference in a group of associates, or send an email with just a click of a mouse.
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32_SingleVendorMythforData

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The Single Vendor Network Myth: Changing Perceptions

This white paper presents a very insightful report from Gartner "Debunking the Myth of the Single Vendor Network" that presents a balanced and realistic view based on findings from customer interactions and detailed interviews.
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31_AvayaB149ConferencePhoneUC471201[1][1]

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Avaya B149 Analog Conference Room Speakerphone

Best suited for small to midsize conference rooms with up to 10 people the B149 Conference Phone helps improve employee productivity and collaboration between customers, partners and suppliers.
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Avaya B159 Analog Conference Room Speakerphone

Best suited for board rooms and large conference rooms with groups greater than 10 people
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30_AvayaB159ConferencePhoneUC471301[1]

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29_AvayaB179SIPConferencePHoneUC471401[1][1]

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Avaya B179 SIP Conference Room Speakerphone

Best suited for small to midsize conference rooms with up to 10 people the B179 Conference Phone helps improve employee productivity and collaboration between customers, partners and suppliers.
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28_Tolly211131AvayaB100ConferencePhoneVsPolycom

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Tolly Report: Avaya B100 Series Conference Phones compare favorably to Polycom

The Avaya B100 series conference phones compared favorably with the Polycom offerings. Tolly also verified that the Avaya conference phones provide additional value-add features, such as integrated call recording, not found in comparable Polycom products.
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27_SIPAppleIOSAdminGuide

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27_SIPAppleIOSAdminGuide

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26_STLCommunicationsandAvayaIPOfficeisaSureBet

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26_STLCommunicationsandAvayaIPOfficeisaSureBet

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25_AvayaDoesNotSupportUnauthorizedPartners

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Avaya will not support unauthorized partners

Avaya will not support your system if maintained or installed by an unauthorized partner. Read the attached.
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Eliminate Phone and Internet Costs and Save Residents Money

Open this Excel spreadsheet, fill in the key boxes and see how you can turn your Assisted Living residents phone and internet services into a profit center. We can show you how to: - Add thousands of dollars a year to your bottom line - Save your residents money on their current telephone and internet expenses When was the last time you reviewed how much your facility is spending on telephone and internet service?
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24_AssistedLivingProfitCenterScenario

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23_WhySTLforhealthcarebrochure

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23_WhySTLforhealthcarebrochure

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22_STLCommTechnologywheel

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The STL Communications Healthcare Wheel

Download this brochure and see how communication in healthcare touches all corners of your hospital. We can show you how to integrate information, push it through your infrastructure faster, and connect people more efficiently.
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21_STLAVAYAIPOfficePhoneBrochure2

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IP Office Telephones Choices for Business

There's an Avaya IP Office telephone for everyone in your business: - Executive/Managers - Everyday users - Administrative Assistants/Receptionists - Walk up users - Desktop and wireless models - Fully featured conference phones
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20_110838AvayaAurabroch

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Avaya Aura Brochure

Avaya Aura is a breakthrough in business communications and collaboration -Avaya's core communications platform supporting mid to large enterprises, enabling unified communications, on-demand collaboration and customer service - faster, with less complexity and at lower cost - anywhere in the world. Download this brochure and read about the power of Avaya Aura and call STL Communications and we will walk you through the system capabilities and the business value it brings.
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19_WhySTLCommunicationsDoc

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19_WhySTLCommunications

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19_WhySTLCommunications

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18_STLAVAYAIPOfficeBrochure2

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Avaya IP Office Brochure

"IP Office: Simple, Powerful Communications for small and medium size businesses. Successful companies are always looking for new ways to do more with less - keeping their business flexible, innovative and competitive without driving up operating costs and capital expenses. Download this PDF and see how Avaya puts the solution at your fingertips.
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17_collaborationserverfactsheetv15pdffinal

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Avaya Aura Collaboration Server Fact Sheet

The Avaya Collaboration Server Communications Platform delivers powerful collaboration tools with minimal investment. The Avaya Aura Collaboration Server provides the core elements of Avaya Aura in a single server solution. It enables businesses with existing Avaya infrastructure to evaluate Avaya's newest SIP endpoints and applications without upgrading their entire communications network. Download and read how.
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16_avayaaurasolutionformidsizeenteprisebrochurefinal

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Avaya Aura for Midsize Business Enterprise

Avaya Aura Solution for Midsize Enterprise meets the specific needs of today's midsize organization for a unified communications solution on a consolidated server that supports communications, messaging, conferencing, and extends collaboration, video and more. Core components of this powerful solution include: ◦Avaya Aura Communication Manager ◦Avaya Aura Communication Manager Messaging ◦Avaya Aura System Manager ◦Avaya Aura Session Manager ◦Avaya Aura Session Border Controller ◦Avaya Aura Application Enablement Services (CTI) ◦Avaya Aura Presence Server ◦Avaya Aura System Platform ◦Avaya Aura Utility Services Download this brochure and learn more.
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15_avayaaurasessionmanagerfactsheet

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Avaya Aura Session Manager Fact Sheet

Avaya Aura Session Manager is the core of Avaya's revolutionary Session Initiated Protocol (SIP) based "cloud computing" architecture. The Session Manager platform makes it possible to unify media, modes, networks, devices, applications and real-time, actionable presence across a common infrastructure, creating the web-style on-demand access to services and applications that users increasingly expect from their enterprise communications solution. Download this brochure and read all about Session Manager.
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14_AvayaAuraCommunicationManagerFactSheet4296V2

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Avaya Aura Communication Manager

The foundation for your Unified Communications Solution, the Avaya Aura Communication Manager is a key component of the Avaya Aura philosophy. This brochure will show how it delivers rich voice and video capabilities and provides for a resilient, distributed network of media gateways and analog, digital, and IP-based communication devices.
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13_Spectralinks8400Telephone_Switch_Interface_Matrix

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13_Spectralinks8400Telephone_Switch_Interface_Matrix

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12_IndigoCareiCallFullIPFLEXFolder

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12_IndigoCareiCallFullIPFLEXFolder

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11_DuraFon_PRO_HealthCare_Solutions_Guide

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DuraFon Pro Healthcare Solutions Guide

"Assisted living facilities care for our most precious family members, it's a necessity that these healthcare professionals have a timely means of communication. Caregivers frequently need to take immediate action or call for assistance in the event of a disturbance, accident or emergency. In addition, the facility is always looking for an effective way to increase the overall service and satisfaction of residents or patients, whose daily requests can be met more efficiently. With the DuraFon Pro solution healthcare organizations can: - Eliminate paging delays for mobile workers - Provide immediate access to others quickly to resolve issues - Provide better patient care and increase overall patient satisfaction
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10_CommunicationIneficienciesInHealthcare

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Quantifying the Economic Impact of Communication Inefficiencies in Hospitals

"US hospitals waste over $12 billion annually as a result of communication inefficiency among care providers. Increase in length of stay accounts for 53 percent of the annual economic burden. A 500-bed hospital loses over $4 million annually as a result of communication inefficiencies. Read this white paper and see how technology improvements in the area of communication and collaboration can drive out the waste within the continuum of care."
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9_AvayaSmartHospWebQuality

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9_AvayaSmartHospWebQuality

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8_HowEffectiveCommunicationsDeliversRealResultsforYourSmallBusiness

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How Effective Communications Delivers Real Results for Your Small Business

Today's new IP-based communications systems are designed with capabilities small businesses can use to attract more customers, expand operations, streamline routine customer transactions and much more. This whitepaper looks at four key ways any growing business can benefit from today's new IP-based communications solutions, including taking advantage of built-in cost savings.
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7_dayinthelifesb

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A Day in the Life of a Small Business

Read how small business gets through the day and how AVAYA helps to improve the flow of information.
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How a New Breed of Small Biz Thrive in the New Economy

This white paper looks at several examples of small businesses that are using advanced communications strategies for collaboration, customer service, business expansion and cost control. The companies highlighted here are in different industries and different regions of the world, but they are all alike in seeing communications as critical to their future.
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6_HowaNewBreedofSmallBizThriveintheNewEconomy

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5_HowaNewBreedofSmallBizThriveintheNewEconomy

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4_SP_8400_Solution_Brochure_1899_0910_NA[1]

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4_SP_8400_Solution_Brochure_1899_0910_NA[1]

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1_HowaNewBreedofSmallBizThriveintheNewEconomy

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1_HowaNewBreedofSmallBizThriveintheNewEconomy

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Al Danklefsen awarding the attendance prize to Joe Raftery of CBS Radio

Al Danklefsen awarding the attendance prize to Joe Raftery of CBS Radio
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